You can cancel any order, whether or not you paid for it. However, the unprocessed orders are much easier to cancel, selecting only the order from the customer account and canceling it, the confirmation being immediate. For the orders for which the payment was made and are being processed or already shipped, you must ask for help from the customer service to offer you the best solution according to your situation.

You can return any product that has not been altered, sold or used within 14 days of receiving it, either to be changed, replaced or to recover your money. All you have to do is fill out a return form and send the products to the indicated address.

For the moment, the store only accepts payment through secure online payment systems, without the possibility of paying cash, in a refund system. Thus, all debit or credit cards, belonging to Visa, Visa Electron, MasterCard, American Express, JCB and even PayPal cards and accounts are accepted.

Discounts during holidays and events such as Black Friday bring 80% discounts for the entire range of luxury products in the store, maintaining the tradition of these periods as the best time to shop, especially in online stores.

The store offers its customers, on a non-stop basis, its page, which offers discounts of up to 30% or even 50% for selected products. Also, all new customers who create an account within the online store benefit from a 15% discount, valid for the first order.

Forzieri is one of the best stores from which you can buy accessories, bags, shoes and other products created by some of the biggest Italian fashion experts. The store has both its own brand products and a wide range of products from luxury companies, from Alexander Wang, Balmain, Emporio Armani, Fula, Gucci, Jimmy Choo, Marc Jacobs, Max Mara, Moschino, Valentino and many others.

The store offers more than 10 specific phone numbers for different countries, as well as a general number you can call (+39 055 0620243). You can also communicate with the store team via e-mail (helpdesk@forzieri.com), as well as by filling in a contact form.

If you want to keep up to date with the latest promotions and products available in the store, you can follow them both on Facebook, Twitter and Instagram, by following the username @ FORZIERI.Italia.